Articles

Historically, a Continuity of Operations Plan (COOP) has relied on small alternate work sites, such as an alternate operations center or command center. Our primary offices do...

As the challenges of the COVID-19 virus continue to impact business continuity daily, one area that has been hardest hit is network connectivity and bandwidth. As we to try to collaborate, work...

Almost overnight, COVID-19 has shifted the day-to-day workforce from traditional office based to working from home (WFH). Research statistics (1)...

Regardless of size of your company, HR and Security must work together to limit the COVID-19 collateral damage. Success will depend on the level of...

Many of us have had the privilege of watching the amazing changes in communications and information technology over the past several years; so many new networks and services...

Did you hear about Zoom Video Communication’s IPO on April 18, 2019? If you saw the headlines in the financial news, it set new records on many fronts. Attaining a market capitalization over $14...

For years, companies have focused on customer service and all the things they can do to improve service levels. However, we need to keep in mind that customer service is just one...

Many organizations today are receiving the benefits of managed IT services. A managed services contractor offers the benefits of the experienced staff and mature operations...